Edi student forced to get emergency loan as university sends scholarship to wrong account
They still haven’t received their funding or a full explanation from the uni
A second-year student at the University of Edinburgh has been forced to apply for an emergency loan because the university sent her scholarship money to the wrong bank account.
Second-year student Leigh Smith told The Edinburgh Tab that she had no choice but to apply for emergency funds from the Students’ Union (EUSA), after her scholarship payment of global university access has not happened.
The university took a week to respond to emails from Leigh, sent after the money failed to arrive on time in September.
He was eventually told that their “new payment system” was to blame, causing delays in students receiving their funding. Confusingly, the email stated that her payment had been released the day before, although she had not seen the funds.
When Leigh followed up on the outstanding amount, the university told her it had been sent to an account with details that did not belong to her.
The university did not respond to this point, forcing the student to apply for an emergency loan from EUSA. It would have been his second year claiming the scholarship money had he arrived in time.
The Global Access Scholarship is one of many scholarships and fellowships the University offers to its students. It is aimed at academically gifted American students facing financial barriers. It covers tuition fees, living costs and other expenses that may arise (including travel, visas and healthcare in the UK).
It comes amid the cost of living crisis and soaring rent prices for students and others around Edinburgh. Research by NatWest earlier this year found Edinburgh to be the most expensive city for students in the UK, as student spending outweighs income.
Leigh told The Tab Edinburgh: ‘It definitely made me bitter about college. They’re supposed to help me, and yet, in the end, they just didn’t. I am so confused as to why the University would send a payment without confirming my bank details or sending an invoice, especially since I have already received a scholarship payment in July in my bank account.
My roommate had to help me pay for things which is so amazing but if I didn’t have it and it happened to someone else I can’t imagine they would be too agree with that.
Leigh has not heard from the University since she told them the payment had been sent to the wrong account.
“I have no idea when they will contact me, which makes things much worse.”
A spokesperson for the University of Edinburgh said: “We are proud to offer one of the most generous scholarship schemes of any UK university, particularly for the funding available to students who are distant or leaving care. In the rare event that there are issues with payment of agreed scholarships, we will work with the student to ensure this is resolved as quickly as possible.
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